Shipping, Returns & Exchanges
Order Processing & Shipping
All orders will be processed within 3 business days, Monday through Friday, unless otherwise noted. Domestic ground shipping can take up to 5 days or 1 week. If you wish to get the order faster, please select next day, 2nd day or 3-day shipping. Note, that if you place an order on Saturday or Sunday, it will be processed (even with next day shipping) on Monday during our business hours.
Our business hours: Monday - Friday, 8:30am - 4:30pm EST
For returns, all claims must be made within 14 days of purchase. Requests should be emailed to firstname.lastname@example.org for a return authorization number. The customer is responsible for the cost of a return. Please save original packaging to make your return easier. We are happy to print a return label for you, and deduct the cost from your return to make it more simple for you. We are a small, family run business, and cannot absorb the cost of both free outgoing and incoming freight. Thank you for understanding.
We do not offer an exchange option at this time. Please return the item and make a separate purchase for another style if you'd like!